Losing a service

I have been going to the same gas station/convenience store for 20 years.  I called them when I moved here to see if they would come out and fill me up and they said yes.  They have always had 2 people working so one could stay in the store while the other came out to fill me up.  Today I was very low and needed to fill up.  I drove up next to the pump at 7am and called them like usual and was told she couldn't leave and they only have 1 person on at a time now.  I couldn't believe it.  Thankfully a good samaritan gave me a hand and I got to work on time.  I told her she would have good karma the whole day.  I wonder what her name is and how her day went.  It's good to know there are still people in this world willing to help you out when you need it.  I know many of the people there by name but won't see them again.  There is another place I can go by my work but it is still a bummer losing something you relied on for a long time.